AIIC, Oxygen, Long, Chan, Liu, Chao, Chen, Chaofan, Dong, Chaohui, Guo, Chunyuan, Liu, Danping, Liu, Debin, Xiang, Deping, Xu, Fulai, Liu, Guangyue, Li, Hao, Hu, Huichun, Yang, Jian, Wang, Jianan, Zhao, Jianbo, Li, Jiaoyang, Wang, Jiaxing, Li, Jinglong, Guo, Jinjin, Fang, Jun, Liu, Jun, Zhou, Kai, Wang, Li, Gao, Lili, Chen, Liying, Yang, Luning, Zhou, Mengdi, Liu, Pengzhang, Lv, Qi, Wang, Qianyun, Jiang, Qixia, Li, Ruyue, Liang, Shimu, Wang, Shuxing, Zhang, Sijie, Li, Siqi, Gao, Tianhao, Ke, Wang, Huang, Weihu, Lai, Wencan, Zhang, Wenjie, Zhang, Xiaohui, Dong, Xiaojing, Liu, Ya, Zhang, Yifeng, Wang, Yixiang, Zhang, Yongtai, Liao, Yongyi, Chen, Zhaoru, Chen, Zhen, Ma, Zhiyong, Liu, Zhiyuan, Liu, Zhongwei, Xing, Ziyan
Abstract
JD.com, one of the world's largest e-commerce platforms, serves over 700 million active users and millions of merchants, with a catalog of tens of billions of SKUs. At this scale, high-quality, structured item knowledge underpins a better consumer experience, lower management costs, and higher operational efficiency-yet producing and serving it poses three industrial-scale challenges: fast-emerging concepts, high-quality knowledge production for massive SKUs, and diverse downstream requirements. To address these challenges, we present the JD Oxygen AI Item Center (Oxygen AIIC), an industrial-scale platform built on LLMs/VLMs for item-knowledge production and service. Oxygen AIIC is built around four core pillars: (i) ontology engineering driven by efficient human-AI collaboration, which supports the dynamic evolution and agile expansion of an ontology with millions of entries; (ii) a "Semantic Search then Discrimination"(S2D) knowledge identification architecture that, combined with throughput improvement strategies, enables scalable, extensible, and high-throughput AI Item Library production for tens of billions of SKUs; (iii) self-evolving item-understanding LLMs/VLMs that improve in a stable and controllable manner, enabling knowledge production with 94.2% precision and 82.8% recall; and (iv) a unified item tunnel that serves as the data and service hub. Oxygen AIIC now covers tens of thousands of JD categories and processes hundreds of millions of item updates per day on Huawei Ascend NPUs. It has accumulated hundreds of billions of item-knowledge assets. Deployed across core business scenarios-including search, recommendation, operations, category planning-Oxygen AIIC has delivered measurable gains at scale. Search-traffic coverage reaches 80.4%, item-information quality issues drop by 37%, the automated fill rate of core attributes during item listing exceeds 80%.
Chinese Translation
京东(JD.com)是全球最大的电子商务平台之一,服务超过7亿活跃用户和数百万商家,拥有数十亿SKU的商品目录。在如此规模下,高质量、结构化的商品知识是提升消费者体验、降低管理成本和提高运营效率的基础,但生产和提供这些知识面临三个工业规模的挑战:快速出现的新概念、大规模SKU的高质量知识生产以及多样化的下游需求。为了解决这些挑战,我们提出了JD氧气人工智能商品中心(Oxygen AIIC),这是一个基于LLM/VLM的工业规模平台,用于商品知识的生产和服务。Oxygen AIIC围绕四个核心支柱构建:(i)由高效的人机协作驱动的本体工程,支持具有数百万条目的本体的动态演变和敏捷扩展;(ii)一种“语义搜索后鉴别”(Semantic Search then Discrimination, S2D)知识识别架构,结合吞吐量提升策略,使得数十亿SKU的AI商品库生产具备可扩展性、可延展性和高吞吐量;(iii)自我演化的商品理解LLM/VLM,能够以稳定和可控的方式提升,知识生产的精确率达到94.2%,召回率达到82.8%;(iv)统一的商品通道,作为数据和服务的中心。Oxygen AIIC目前覆盖了数万个JD类目,每天处理数亿次商品更新,运行在华为Ascend NPU上。它已积累了数百亿的商品知识资产。Oxygen AIIC已在核心业务场景中部署,包括搜索、推荐、运营和类目规划,并在规模上实现了可测量的收益。搜索流量覆盖率达到80.4%,商品信息质量问题下降37%,商品上架时核心属性的自动填充率超过80%。